Organizations want to be agile, continuously improving their performance through greater responsiveness and efficiency, but without compromising quality. Quality of service, compliance with standards, professionalism.
How to reconcile the two?
Iristrace makes it easy for managers and employees at organizations both large and small to collaborate and engage on quality and service excellence. Iristrace is a cloud platform that replaces manual, often paper-based processes, mobilising front-line staff through their smartphone or tablet, with an unprecedented ease of making it happen: connecting people with locations, creating control forms and reports as well as workflows and remediation action plans to fix issues ideally before customers even notice.
It allows to measure processes, benchmark performance and reward for a job well done. No software expertise required. Sign-up, create or select one of the many templates, and the team can start to work with their smartphone.