ABOUT Pedro Herrezuelo
Industrial Engineer with extensive experience in technology consulting, project management highly complex and in ICT development strategies to achieve the objectives of the business processes of the organization.
Specializing in defining strategies for the management of customer relationships (Customer Relationship Management / CRM ) and management experience (Customer Experience Management / CEM ) . Expert implementation and parameterization of technological solutions CRM ( sales, marketing and customer service ) , to align with the strategic and tactical objectives of the organization customer-oriented .
Entrepreneur, persevering, resolute and flexible.
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