Hubtype.com allows brands to communicate with their customers with human agents or chatbots through the messaging apps your users are already using every day (Facebook Messenger, Telegram, Line, Twitter, etc.). Our mission is that when your users contact you they don't see it as a problem but something easy, friendly and don't have to change from their favorite communication channels. Hubtype allows you to improve Customer Experience and Satisfaction as well as reduce your customer service costs at the same time: - Hubtype DESK: Chat with your customers in real-time through their favorites communication channels. - Hubtype BOTS: Don’t waste your customers’ time. Provide 24x7 self-service and improve customer experience.