Qumram provides a solution for session recording and replay of user interactions for web, social media and mobile channels to ensure regulatory compliance, detect online fraud and improve customer experience. Qumram seamlessly records all online information, transactions and engagements across all the digital channels; web, social media and mobile. It creates a single source of truth for all your online information and activities at any given point in time for legal and compliance benefits. It allows easy discovery of relevant recorded data, playback of user sessions and reproduces authentic information for better customer service and behavior insights. Customers gain insight across all digital activities. They analyze their customers experience and discover opportunities to boost banks and insurances conversion and increase their sales.
Badenerstrasse 587, 8048 Zürich, Switzerland
Qumram offices Development center
Carrer de Pallars, 97, 08018 Barcelona, Barcelona, Spain