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VOISO

Startup

Advanced hosted call center solution. Monitor agent performance, build real-time dashboards, customize call flow

SECTORES

WEB OFICIAL

About VOISO

VOISO is a call center software that lets businesses utilize call workflows and smart dialers to handle outbound sales, customer service, and business process outsourcing (BPO) operations. Using a drag-and-drop interface and built-in widgets, administrators can create customizable dashboards for supervisors, floor managers, and executives to gain insights into call or campaign operations performed by their teams. Key features of VOISO include call recording, campaign management, vanity numbers, and call transcripts. Managers can utilize the visual interactive voice response (IVR) builder to route calls to agents based on specific skills, set up triggers for automated follow-ups, and assign work queues to team members. The speech recognition functionality helps customer service agents analyze recorded voice calls, highlight important interactions, and flag keywords using designated word categories.

Image Gallery VOISO 6

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Data VOISO

Offices
Created July/2018
Status Startup
Locations

Equipo VOISO 1

Inversores VOISO 0

VOISO no tiene a su equipo agregado

Acceleradoras VOISO 0

VOISO no ha pasado por aceleradoras

Noticias VOISO 0

VOISO no tiene ninguna noticia disponible.

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